Terms of sale.

BYHMD sources, inspects and presents the cars, and sells them on behalf of REV Motors Ltd. Your contract of sale is with REV Motors Ltd, and your rights as a buyer are against them.

Talk to us either way — BYHMD, of Cambridge, UK, at hello@byhmd.com or +44 7950 140243. We handle the sale from start to finish and you should not have to chase two companies to get an answer.

Most of what we sell is imported from Japan and bought at auction. Every car is described from its own record — its auction sheet, its export paperwork and its odometer as the documents state it. We show you that file before you commit, not after.

A used car is a used car. Auction grades describe condition at the time of inspection in Japan, they are the inspector’s opinion rather than ours, and they are not a warranty. Where a car is still abroad or at sea, photographs are of that car unless we say otherwise.

Prices are in pounds sterling and include VAT where VAT applies. Unless we have written otherwise, a price covers the car itself, its UK registration and the preparation described in the listing. It does not include road tax, insurance or delivery, and we will tell you the cost of anything extra before you agree to it.

If a price is obviously wrong — a mistake in a digit, or a figure no dealer could have meant — we may correct it and will tell you before taking payment, so you can decide whether to go ahead.

• A deposit of £250 reserves a vehicle.
• We hold the car for you for 7 days, and take it off sale for that period.
• A larger deposit can hold a car for longer. Agree it with us in writing and we will confirm the period.
• A deposit is refundable at any time while the car has not yet arrived in Britain. Once the car has arrived it is not refundable, because it has been taken off sale and prepared for you. This does not affect your right to cancel a distance purchase, or to reject a car that is faulty or not as described — where those apply you get your money back in full.

A sale is agreed when we confirm it in writing, not when a deposit is taken. Ownership passes to you when we have received payment in full; risk passes when the car is delivered to you or collected.

Dates we give for landing, registration or preparation are honest estimates and not guarantees. Shipping, IVA testing and the DVLA move at their own pace, and we will tell you as soon as we know a date has moved.

If you buy without visiting us — entirely by phone, email or through this website — the Consumer Contracts Regulations 2013 give you 14 days from the day you receive the car to cancel, for any reason. Tell us in writing and we will refund you within 14 days of getting the car back.

Two things follow from cancelling: you pay the cost of returning the car unless it was faulty or not as described, and we may reduce the refund to reflect any loss in value from more than the handling you would have been allowed in a showroom. Ordinary inspection is fine; two hundred miles is not.

This right does not apply where you have inspected the car with us before buying, and it may not apply to a car sourced specifically to your specification. We will tell you which applies before you pay, in writing.

The Consumer Rights Act 2015 says a car sold to you must be of satisfactory quality, fit for purpose and as described. Those rights are against REV MOTORS LTD as the seller, and nothing in these terms changes them. In practice, tell us and we will deal with it.

• In the first 30 days, if the car is faulty you can reject it and get your money back.
• After 30 days and within six months, you can ask us to repair or replace it. If a repair does not succeed you can reject the car, and we may make a deduction for the use you have had.
• After six months, the same protections continue but it falls to you to show the fault was there when you bought it.

Wear consistent with the age and mileage of the car, anything we pointed out before the sale, and damage caused after handover are not faults.

Every car we sell comes with a three-month warranty as a minimum.

Cars made by Japanese manufacturers — Toyota, Suzuki, Nissan, Honda, Lexus, Mazda, Subaru and the rest — carry between six and twelve months. This follows the maker, not the country the car came from: an Audi imported from Japan is a European car and carries three months.

The exact term for a given car is stated on its listing and confirmed in writing before you buy.

A warranty is in addition to your legal rights, not instead of them. Nothing in it shortens the protection the Consumer Rights Act gives you.

A car is ours until it is handed to you, so damage in transit is our problem and not yours. Where a car is damaged on its way here we claim against the shipping line or whoever caused it, and we repair the car before handover. If it cannot be put right we will tell you what we found, and you get everything you have paid us back.

Where you buy for the purposes of a business — including any trade sale — the consumer rights above do not apply. Vehicles are sold as inspected, the Sale of Goods provisions for business buyers apply instead, and it is for you to satisfy yourself as to condition before purchase.

Tell us first, at hello@byhmd.com. We will acknowledge within two working days and give you an answer within fourteen.

If we cannot resolve it between us, you can get free, independent advice from Citizens Advice on 0808 223 1133 or at citizensadvice.org.uk.

We are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We are not responsible for losses that were not foreseeable, nor for business losses where you bought as a consumer.

Nothing here limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If a clause turns out to be unenforceable, the rest stands. We may update these terms; the version that applies to your purchase is the one published when you bought.

What we do with your information is set out in the privacy notice.